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Shipping & Delivering
Shipping Cost
Shipping starts at $40, but some countries will exceed $40. For example (South Africa, Brazil, India, Pakistan, Israel, etc.) The basic freight (for package ≤0.5kg or corresponding volume) depends on the time zone and country. It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.
Shipping Method
Shipping starts at $40, but some countries will exceed $40. For example (South Africa, Brazil, India, Pakistan, Israel, etc.) The basic freight (for package ≤0.5kg or corresponding volume) depends on the time zone and country. It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.
Matters needing attention
USD$40 is within 0.5kg only, USD$20 for SF EXPRESS is within 0.5kg only for mainland China, Hong kong China. Taiwan China. please confirm with our sales team when more than 0.5kg. The basic freight (for package ≤1kg or coresponding volume) depends on the time zone and country (goods will arrive in 2~5 business days) it does not include any taxes, insurance, handing, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility The actual freight varies according to specific situations.
Delivery Time
Regarding in stock parts, orders can generally be ready to ship within 4 hours. JMChip Electronics ships orders once a day at about 5 pm. except Sunday. Once the goods are shipped, estimated delivery time depends on the shipping methods you chose:
DHL Express
5-7 business days
DHLeCommerce
5-7 business days
FedEx International
5-7 business days
DHL eCommerce VS DHL Express:
They both belong to DHL, but are in different business directions.
The big difference lies in the transport rate:
DHL eCommerce——slower, like the airmail. When the parcel arrives at the destination country, the destination post office will be responsible for the transportation.
DHL Express——faster.
The following are some common countries logistic time.
Note: The above table is for reference only. The logistics time delay for the recently filled warehouse is 15-20days.
Refund & Return
Refunds are normally accepted within 30 days from the date of the parcel delivered. Please contact our support team for any issues immediately once you receive your parcels includes but is not limited to below reasons:
Not received the parcel normally
Yes, we guarantee a refund or to resend your order if you haven't received the parcel beyond the regular shipping days, except the case which customer takes the responsibility for the unsuccessful delivery such as providing an incorrect shipping address, can not complete the customs clearance due to customer's reason, etc. Note: If the following issues occurs: extreme weather, post office delay, customs clearance, local protest, etc. In this case, we are incapable of guaranteeing on-time delivery, but we'll try our best to support you,thanks.
Some items missing from my shipment
First, check that you've received all the boxes associated with your order. Then fully empty each box you received, sometimes small parts get caught in crevices or in packing material. If you still can't find your item, please email customer service right away. Include a description of the missing quantities and pictures of the whole parcel. We'll forward them to our warehouse to check the monitor records and the packing pictures records.
Steps:
1. Send email to support team for authorization.
2. We'll check and verify the issues.
3. Offer solutions to customer case by case.
Return
By returning products to JMChip Electronics, the Customer certifies that the products were purchased from JMChip Electronics and there has been no substitution in whole or part of the same product from another supplier, distributor or other such sources of the product. The return should be in the original packaging and in unused condition (except defective). ESD or moisture-sensitive products should not be opened except under controlled conditions.
General Rules:
Returns are normally accepted within 365 days from the date of the parcel delivered.
When a customer requests a return due to 'non-original/fake/quality problems', a valid quality report from a third-party authoritative organization recognized by our company is required for the return and exchange.
Any charges from customs and other fees should be paid by customers if the return reason is customers reason, such as buy parts mistakenly,etc.Return Freight charges must be prepaid; we will not accept COD shipments.
Feedback
Thank you for your interest in our products and services. We care about what you think. Please fill out the following form so that we can continue to provide you with the outstanding service you deserve.
Sign in or as a visitor
You can place an order after registration or purchase products directly as a visitor.
Add to card
Find the product you need through the search. Then add the products to your shopping cart directly.
Place Your Order
Please fill the shipping address and express information when placing your order. We support: UPS、DHL、 Fedex、SF
Shipping & Delivering
Shipping Cost
Shipping starts at $40, but some countries will exceed $40. For example (South Africa, Brazil, India, Pakistan, Israel, etc.) The basic freight (for package ≤0.5kg or corresponding volume) depends on the time zone and country. It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.
Shipping Method
Shipping starts at $40, but some countries will exceed $40. For example (South Africa, Brazil, India, Pakistan, Israel, etc.) The basic freight (for package ≤0.5kg or corresponding volume) depends on the time zone and country. It does not include any taxes, insurance, handling, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility. The actual freight varies according to specific situations.
Matters needing attention
USD$40 is within 0.5kg only, USD$20 for SF EXPRESS is within 0.5kg only for mainland China, Hong kong China. Taiwan China. please confirm with our sales team when more than 0.5kg. The basic freight (for package ≤1kg or coresponding volume) depends on the time zone and country (goods will arrive in 2~5 business days) it does not include any taxes, insurance, handing, duty (including but not limited to tariffs) or other similar charges, payment of which will be solely your responsibility The actual freight varies according to specific situations.
Delivery Time
Regarding in stock parts, orders can generally be ready to ship within 4 hours. JMChip Electronics ships orders once a day at about 5 pm. except Sunday. Once the goods are shipped, estimated delivery time depends on the shipping methods you chose:
DHL Express
5-7 business days
DHLeCommerce
5-7 business days
FedEx International
5-7 business days
DHL eCommerce VS DHL Express:
They both belong to DHL, but are in different business directions.
The big difference lies in the transport rate:
DHL eCommerce——slower, like the airmail. When the parcel arrives at the destination country, the destination post office will be responsible for the transportation.
DHL Express——faster.
The following are some common countries logistic time.
Note: The above table is for reference only. The logistics time delay for the recently filled warehouse is 15-20days.
Refund & Return
Refunds are normally accepted within 30 days from the date of the parcel delivered. Please contact our support team for any issues immediately once you receive your parcels includes but is not limited to below reasons:
Not received the parcel normally
Yes, we guarantee a refund or to resend your order if you haven't received the parcel beyond the regular shipping days, except the case which customer takes the responsibility for the unsuccessful delivery such as providing an incorrect shipping address, can not complete the customs clearance due to customer's reason, etc. Note: If the following issues occurs: extreme weather, post office delay, customs clearance, local protest, etc. In this case, we are incapable of guaranteeing on-time delivery, but we'll try our best to support you,thanks.
Some items missing from my shipment
First, check that you've received all the boxes associated with your order. Then fully empty each box you received, sometimes small parts get caught in crevices or in packing material. If you still can't find your item, please email customer service right away. Include a description of the missing quantities and pictures of the whole parcel. We'll forward them to our warehouse to check the monitor records and the packing pictures records.
Steps:
1. Send email to support team for authorization.
2. We'll check and verify the issues.
3. Offer solutions to customer case by case.
Return
By returning products to JMChip Electronics, the Customer certifies that the products were purchased from JMChip Electronics and there has been no substitution in whole or part of the same product from another supplier, distributor or other such sources of the product. The return should be in the original packaging and in unused condition (except defective). ESD or moisture-sensitive products should not be opened except under controlled conditions.
General Rules:
Returns are normally accepted within 365 days from the date of the parcel delivered.
When a customer requests a return due to 'non-original/fake/quality problems', a valid quality report from a third-party authoritative organization recognized by our company is required for the return and exchange.
Any charges from customs and other fees should be paid by customers if the return reason is customers reason, such as buy parts mistakenly,etc.Return Freight charges must be prepaid; we will not accept COD shipments.
Feedback
Thank you for your interest in our products and services. We care about what you think. Please fill out the following form so that we can continue to provide you with the outstanding service you deserve.
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