Term & Condition

DATE OF LAST MODIFICATION: August 20, 2024

JMChip Electronics operates the website located at JMChip Electronics.com to provide online access to information about its products and facilitate their purchase (collectively referred to as the "Service"). These Terms of Use, along with the Order Conditions, constitute this "Agreement." By using JMChip Electronics's website or services, you agree to be bound by the terms and conditions outlined herein ("Terms of Use"). Additionally, by placing an order, you acknowledge your agreement to both the Terms of Use and the Order Conditions specified below.

Intellectual Property Rights

We are the owner or authorized licensee of all intellectual property rights pertaining to our website, including copyrights, trademarks, design rights, patents, and other such rights. These works are protected globally by intellectual property laws and treaties. All rights are reserved.

You may print or download extracts of our website content for personal or internal business use. However, reproducing any part or all of the content in any form, except for personal or internal business use, is prohibited. Sharing such content with third parties is also not permitted.

Order Process

We invite you to place orders for merchandise on our website. Please familiarize yourself with the order process to understand how to purchase merchandise and receive services post-payment and shipping.

Payment Terms

JMChip Electronics offers various convenient payment methods in US dollars, including PayPal, Credit Card, and Wire Transfer. Payments must be made in the currency of the order. For alternative payment arrangements, please contact our customer service at .

Shipping Options

We offer a range of shipping methods, including FedEx, DHL, UPS, TNT, EMS, or any other preferred method you may have arranged with a specific delivery company. We also accommodate client-requested shipping methods.

Typical lead times vary from 1-3 to 5-7 working days, depending on the product. Special requirements must be confirmed with our sales team.

Quality Control and After-Sales Service

JMChip Electronics guarantees that all merchandise is sourced from original factories, authorized agents, and distributors. We provide inspection records for every order upon delivery. A one-year warranty is offered from the date of merchandise delivery. Order cancellations are only accepted for legal reasons, such as proof that the merchandise is not original or new.

In case of quality issues, please contact us within 3 working days of receipt. We will adhere to our after-sales service agreement to replace faulty parts. This agreement outlines the procedures for addressing product issues. We do not accept order cancellations after shipping; only replacements for faulty products. We will only consider apparent damage during transportation if reported upon receipt and supported by photographic evidence.

For complaints received after 3 working days, we require a formal product issue description, including text, photos, videos, or preliminary test results. JMChip Electronics will replace faulty parts and cover the shipping costs. If necessary, we may request the return of faulty products for inspection or testing. Customers must cooperate in returning these parts, and JMChip Electronics will cover the shipping costs.

Disclaimer

JMChip Electronics endeavors to maintain the website's technical functionality and minimize service interruptions. However, we are not responsible for website downtime or data loss caused by force majeure or other uncontrollable factors. We also assume no liability for unauthorized access or illegal use of information, including personal identifiable information, resulting from unauthorized access to user accounts or failure to secure login credentials.